Customer Account Manager – Remote job in USA

About the job

At BairesDev®, we’ve been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world’s Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. Customer Account Manager – Remote job in USA

When you apply for this position, you’re taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. Customer Account Manager – Remote job in USA

Customer Account Manager – Remote job in USA at BairesDev

In this role, you’ll be a key point of contact for a portfolio of clients. Your focus will be on ensuring their satisfaction, maintaining strong relationships, and identifying potential risks to support client success.

What You’ll Do:

– Manage day-to-day client interactions and regular check-ins.

– Monitor client satisfaction and escalate concerns as needed.

– Track updates and maintain client records.

– Support coordination with internal teams.

– Contribute to client retention efforts.

What we are looking for:

– Experience in Customer Success, Account Management, or similar client-facing roles.

– Understanding of software development or technology services.

– Experience managing multiple accounts.

– Willingness to travel occasionally.

– Advanced level of English.

How we make your work (and your life) easier:

– 100% remote work.

– Work-from-home hardware setup.

– Flexible hours – make your schedule.

– PTO, parental leave, and other special leaves.

– An excellent compensation package, including base salary and commissions — well above the market average.

– Healthcare coverage (Vision and Dental).

– Life Insurance.

– 401K Plan.

– Strong sales operations, and travel & events coordination teams within the company to support your role.

– You can grow at the speed of your learning curve.

– Diverse and multicultural work environment.

– An innovation-driven environment that provides the support and resources for its professionals to thrive.