Customer Service Representative – Remote Job in USA
About the job
Resonance CX Partners’ mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly. Customer Service Representative – Remote Job in USA
Employer Industry: Insurance Services
Why Consider as Customer Service Representative – Remote Job in USA
- Competitive weekly pay plus uncapped bonuses for high performance
- Opportunity for career advancement with leadership tracks and upskilling
- Work remotely from anywhere in the U.S., providing flexibility in your schedule
- Join a supportive and passionate team that celebrates your successes
- Comprehensive training provided for new hires, ensuring a smooth start
What To Expect (Job Responsibilities Customer Service Representative – Remote Job in USA)
- Serve as the first point of contact for customer inquiries, providing warm and clear responses
- Proactively resolve customer issues and deliver exceptional support
- Collaborate with team members to improve the customer journey at every interaction
- Maintain accurate client records and perform follow-ups with customers
- Contribute to creating a positive customer experience that enhances brand reputation
What Is Required (Qualifications for Customer Service Representative – Remote Job in USA)
- Must have excellent English communication skills, both verbal and written
- Ability to remain calm and composed under pressure while assisting customers
- Must be 18 years or older and eligible to work in the U.S.
- Comfortable using basic technology such as Zoom and email
How To Stand Out (Preferred Qualifications)
- Prior experience in customer service or sales roles
- Familiarity with remote work tools and technology
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We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Customer Service Representative – Remote Job in USA
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Customer Service Representative – Remote Job in USA
