Customer Service Representative – Remote Job in USA
Salary: $16/hr
About the job
Resonance CX Partners’ mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly. Customer Service Representative – Remote Job in USA
Employer Industry: Pest Control Services
Why Consider This Job Opportunity
- Benefits start on day 1 for full-time colleagues, with no waiting period
- Opportunity for career advancement and growth within the organization
- Competitive pay with performance incentives
- Comprehensive health benefits including Medical, Dental, Vision, Disability, and Life Insurance
- Flexible work schedule with vacation and sick days, plus company-paid holidays
- Supportive and collaborative work environment that prioritizes health, safety, and flexibility
What To Expect (Job Responsibilities)
- Handle customer calls and correspondence related to service, scheduling, and billing inquiries
- Offer Home Inspection leads to qualifying customers
- Cultivate and maintain ongoing customer relationships
- Utilize a computerized system for identifying customer needs and tracking contacts
- Initiate outbound customer service calls for various campaigns
What Is Required (Qualifications)
- 1-2 years of customer service experience preferred
- 1-2 years of phone sales experience preferred
- High school diploma or GED
- Basic knowledge of Microsoft Word, Excel, and Windows
- Ability to type 35 wpm preferred
How To Stand Out (Preferred Qualifications)
- Good verbal, written, and interpersonal communication skills
- Ability to work in a fast-paced environment and problem-solve effectively
- Dependable with consistent punctuality for all scheduled shifts
- Capability to work a flexible schedule, including weekends and holidays
- Suitable home office/workspace for remote work during scheduled shifts
