Customer Service Representative – Remote Job in USA
Salary: $40K/yr – $45.8K/yr
About the job
Resonance CX Partners’ mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly. Customer Service Representative – Remote Job in USA
Employer Industry: Technology Solutions and Recovery Services
Why Consider This Job Opportunity
- Salary up to $45,760
- Opportunity for career advancement and growth within the organization
- Fully remote position allowing flexibility to work from anywhere in the U.S.
- Comprehensive benefits package including medical, dental, vision, and 401K with company match
- Incentive bonus plans and generous paid time off
- Supportive and community-focused company culture
What To Expect (Job Responsibilities)
- Maintain account orderliness and ensure field agents are assigned to each account
- Update designated accounts with new information received from clients
- Communicate escalated information to clients or supervisors as needed
- Facilitate the successful recovery of assigned collateral through a centralized dashboard
- Demonstrate basic product and service knowledge while initiating required actions
What Is Required (Qualifications)
- High School Diploma or GED
- Minimum of 2 years of Customer Service and Account Management experience
- 2+ years of experience with collateral repossession preferred
- Ability to work legally in the U.S. indefinitely; employer work permit sponsorship is not available
- High level of experience using G-Suite, MS Office, and related applications
How To Stand Out (Preferred Qualifications)
- Experience in collections or credit would be beneficial
- Strong phone skills with the ability to give clear and concise direction
- Proven multi-tasking and organizational skills
#TechnologySolutions #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Customer Service Representative – Remote Job in USA
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Customer Service Representative – Remote Job in USA
