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Customer Service Representative – Remote Job in USA

July 25, 2026PUBLISHED
Customer Service Representative – Remote Job in USA
Remote Customer Service Representative – Travel Job in USA | $45K–$75K/yr | Job4Pak
Boarding Now · Remote USA

Customer Service Representative — Travel

Fully remote role with Resonance CX Partners. Help clients start their travel journey by scheduling consultations and keeping the advisory pipeline moving.

FROMHome Office
TOTravel Advisory Team
Salary
$45K–$75K/yr
Job Type
Full-Time
Location
Remote · USA
Position
CSR‑TRV
Origin
Chicago Heights, IL

About the Job OVERVIEW

Resonance CX Partners’ mission is to help experienced professionals find opportunities that truly align with their values. Resonance CX is not a staffing firm or agency — it identifies and validates roles directly from customer-focused organizations.

This travel advisory company specializes in crafting personalized travel experiences that create lasting memories. As the team grows, they’re seeking a Work From Home Travel Advisor Support / Customer Service Representative to help schedule client consultations — a great fit for strong communicators who enjoy connecting people with travel opportunities.

Key Responsibilities ROLE

  • Client Outreach: Contact potential clients via phone, email, and messaging platforms to introduce the company’s services.
  • Appointment Scheduling: Manage calendars and set up consultations for travel advisors.
  • Follow-Ups: Maintain engagement with interested clients and answer initial inquiries.
  • CRM Management: Keep accurate records of client interactions and scheduled meetings.

Qualifications REQUIREMENTS

  • Strong communication and interpersonal skills.
  • Experience in customer service, sales, or appointment setting is a plus.
  • Ability to work independently and stay organized in a remote setting.
  • Comfortable using scheduling tools and CRM systems.
  • A passion for travel and helping clients explore new opportunities.

What They Offer BENEFITS

Performance Incentives Fully Remote Flexible Schedule Travel Perks & Discounts Growth Opportunities Supportive Team

Compensation PAY

  • Competitive pay of $45,000 – $75,000 per year with performance-based incentives.
  • Fully remote, flexible work schedule based out of Chicago Heights, Illinois.

Equal Opportunity Statement EOE

This employer is committed to fostering an inclusive and diverse workplace, and welcomes applicants from all backgrounds without discrimination based on race, gender, age, disability, or any other protected status.

Note: this employer may use AI tools to support parts of the hiring process, such as reviewing applications or resumes. These tools assist the recruitment team but do not replace human judgment — final hiring decisions are made by humans.

Ready to Apply?

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