Data Entry Operator – Remote Job USA
Salary: $16/hr – $17/hr
About the job
About The Company
Hines & Associates Inc. is a distinguished leader in the healthcare industry, committed to delivering personalized managed health care services across the nation. With a focus on comprehensive care, program excellence, and cost containment, Hines has built a reputation over more than three decades for innovative, professional, and quality healthcare solutions. The company’s mission is to optimize healthcare spending while ensuring patients receive the highest standard of care through effective programs and personalized services. Hines & Associates Inc. values integrity, collaboration, and a customer-centric approach, making it a trusted partner for clients and healthcare professionals alike. Data Entry Operator – Remote Job USA
About The Role
The Medical Intake/Data Entry position at Hines & Associates Inc. serves as a crucial first point of contact within the Utilization Review Department. This role involves collecting and inputting intake information, creating and managing electronic patient files, and handling correspondence related to certification letters. The position is designed for individuals who are detail-oriented, organized, and possess excellent communication skills. The role offers an opportunity to work in a dynamic environment, supporting healthcare professionals and ensuring the smooth flow of patient information. Training will be provided, making it an ideal position for motivated candidates seeking to grow within the healthcare administration field. Data Entry Operator – Remote Job USA
Qualifications
Candidates should possess a high school diploma or equivalent. While courses in computers, medical terminology, data entry, word processing, and secretarial training are preferred, they are not mandatory. The ideal candidate will have at least one year of professional office experience, with prior experience in a healthcare setting being essential. Strong computer skills, including proficiency in data entry into databases, word processing, and familiarity with multi-line telephone systems, are required. Bilingual abilities are considered an asset but are not mandatory. Personal qualities such as a friendly telephone manner, accuracy in proofing and data entry, organizational skills, and the ability to prioritize tasks effectively are highly valued. The candidate should demonstrate a strong understanding of customer service principles and be capable of working collaboratively with various professional staff members. Data Entry Operator – Remote Job USA
Responsibilities
- Answer the Utilization Review line promptly and direct calls to the appropriate personnel.
- Retrieve voicemails and relay messages to the relevant nurses or team members.
- Collect demographic and relevant information to create comprehensive patient files.
- Print, mail, fax, and copy correspondence as needed to support department operations.
- Assist in the organization and management of electronic and physical files.
- Support the preparation and mailing of certification letters and other documentation.
- Perform additional clerical duties as assigned by the URA Team Leader.
- Maintain confidentiality and ensure accuracy in all data entry and documentation processes.
Benefits
Hines & Associates Inc. offers a competitive compensation package, with hourly wages ranging from $16 to $17. Employees are eligible for quarterly bonuses based on performance. The company provides a comprehensive benefits package, including medical, dental, and vision insurance, as well as long-term and short-term disability coverage, company-paid and voluntary life insurance, critical illness, accident insurance, and flexible spending accounts. A 401(k) plan with company matching is available, with full vesting after one year of service. The role offers a healthy work-life balance, with no weekend or night shifts required. Paid holidays are provided, and the company promotes a flexible work environment, including a hybrid schedule after successful training, allowing for two days of remote work per week. The standard shift is Monday through Friday, from 9:30 am to 6:00 pm, with shift differentials available for eligible hours. Data Entry Operator – Remote Job USA
Equal Opportunity
Hines & Associates Inc. is committed to fostering a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or protected veteran status. The company values diversity and is dedicated to providing a supportive environment where all employees can thrive and contribute to the organization’s success. Data Entry Operator – Remote Job USA
Desired Skills and Experience
Data Entry, Healthcare, Customer Service, Administrative Support, Medical Records, Communication Skills Data Entry Operator – Remote Job USA
