Data Entry – Remote Job in USA
About the job
About The Company
SupportNinja is a leading provider of remote business support services, dedicated to helping organizations streamline their operations and achieve their goals through innovative solutions and highly skilled virtual teams. With a focus on quality, efficiency, and client satisfaction, SupportNinja offers a wide range of services including customer support, administrative assistance, data management, and more. Our commitment to fostering a collaborative and growth-oriented work environment has made us a preferred partner for businesses seeking reliable and scalable support solutions. We believe in empowering our employees with the tools, training, and opportunities necessary for personal and professional development, ensuring mutual success and long-term partnerships. Data Entry – Remote Job in USA
About The Role
We are seeking a detail-oriented and proactive Data Entry Specialist to join our remote team. In this role, you will be responsible for accurately processing utility bills by downloading bills from utility websites and uploading them to our company portal. You will execute fast and precise non-voice transaction processing, including data parsing, entry, and updating information. The role requires adherence to established workflows, supporting process improvement initiatives, and maintaining high standards of quality and accuracy. The ideal candidate will demonstrate excellent communication skills, a strong sense of accountability, and the ability to work effectively in a fast-paced environment with shifting schedules. This position offers an excellent opportunity for individuals seeking to develop their data management skills within a supportive and dynamic team. Data Entry – Remote Job in USA
Qualifications
- Good written and oral communication skills in English
- A high level of process-orientation, digital organization, and resourcefulness
- Ability to work effectively in sensitive and high-stress situations
- Ability to work in a fast-paced environment and multi-task
- Consistently perform with high accuracy and attention to detail
- Basic knowledge of Google Sheets, Excel, and similar tools
- Minimum of 6 months of experience as a Data Processing Specialist
- Graduate of an Associate or Bachelor’s degree; undergraduates with at least 1 year of relevant experience
Responsibilities
- Manually download bills from utility websites and upload them to the company portal accurately
- Execute fast, accurate non-voice transaction processing, including data parsing, entry, and updates
- Follow process workflows closely and support the implementation of process improvement initiatives
- Solicit and accept constructive feedback for continuous improvement
- Learn new systems and processes eagerly to enhance operational efficiency
- Review work thoroughly to ensure quality and accuracy
- Maintain high accountability when handling repetitive operational tasks
- Resolve issues by exhausting available resources and seeking peer or senior consultation when necessary
- Manage stakeholder expectations and communicate effectively with clients and team members
- Support team success by sharing ideas, completing tasks, and offering assistance as needed
- Communicate daily with points of contact regarding utility account issues
- Perform related duties as assigned by leadership
Benefits
- Competitive compensation package
- Adherence to government-mandated benefits
- Retirement Savings Program with company matching
- Life insurance coverage
- HMO health plan starting on day one
- Paid time off and birthday leave
- Bonus and incentive plans
- Opportunities for skills training and personal development
- A dynamic work environment that promotes growth and continuous learning
Equal Opportunity
SupportNinja is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, ethnicity, gender, age, religion, sexual orientation, disability, or any other protected characteristic. We believe that diverse teams drive innovation and success, and we are dedicated to providing equal employment opportunities to all qualified candidates. Data Entry – Remote Job in USA
