Healthcare Customer Service Representative – Remote Job USA
About the job
Healthcare Customer Service Representative – Remote Job USA
Employer Industry: Digital Business Services
Why Consider This Job Opportunity as Healthcare Customer Service Representative – Remote Job USA
- Paid training to enhance your skills and knowledge
- Competitive wages with full benefits including medical, dental, vision, and 401k
- Paid time off to support work-life balance
- Employee wellness and engagement programs to promote a healthy work environment
- Opportunity for career advancement in a supportive and collaborative setting
- Engage with a diverse customer base, ensuring no two days are the same
What To Expect (Job Responsibilities) Healthcare Customer Service Representative – Remote Job USA
- Field customer inquiries through various channels including phone, email, chat, and social media
- Calmly resolve and de-escalate customer issues as necessary
- Escalate interactions when appropriate to ensure effective resolution
- Track call-related information for auditing and reporting purposes
- Provide feedback on call issues and upsell when required
What Is Required (Qualifications)
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- General knowledge of Windows-based systems and comfort with desktop computer systems
How To Stand Out (Preferred Qualifications)
- Customer service and/or sales experience is preferred
- College degree is preferred but not required
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Healthcare Customer Service Representative – Remote Job USA , We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Healthcare Customer Service Representative – Remote Job USA
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
