Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of the mission to advance the health and well-being of California’s diverse people and communities. The Center for Health Care Quality (CHCQ) focuses on ensuring and enhancing healthcare standards through regulatory oversight, quality assessment, and collaboration with healthcare providers. CHCQ also oversees certification of nurse assistants, home health aides, hemodialysis technicians, and licensing of nursing home administrators.

Job Description & Duties

This position supports CDPH’s mission by entering complaints and entity-reported incidents for all health facility types received by mail, telephone, and fax. The incumbent works under the direction of the Supervising Program Technician II.

• Enter complaints and entity-reported incidents for all health facility types
• Create and generate weekly and monthly workload tracking reports
• Type and mail correspondence to facilities and complainants
• Enter and update information in ELMS
• Order office supplies and track monthly state car mileage
• Answer phone calls and provide information to the public
• Enter and calculate HFEN work hours on a monthly basis

Position Summary

How to Apply

Full details are available in the official Duty Statement. Final filing date is August 4, 2026. Apply through the link below.

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