Operations Coordinator – Remote Job USA

Salary: $65K/yr – $70K/yr

About the job

Brief Description

As a Coordinator, Operations, you will ensure efficient and effective management of the workflow for multiple client projects. You’ll collaborate with the team members to ensure high quality and timely delivery of direct marketing project plans. The Coordinator, Operations is a confident, multi-tasking team player who ensures that projects run smoothly. You will facilitate the work requests and manage the day-to-day oversight of each project’s timeline from inception through completion. Critical to the success of this role will be triage/review of work requests into assigned projects, and ensuring timely completion, while distributing the workload. Operations Coordinator – Remote Job USA

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest marketing, data and fundraising company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors. Operations Coordinator – Remote Job USA

The Edge Direct Division is a multichannel marketing agency, driven to help leading nonprofits raise maximum funds and brand awareness in support of the important work they do through exceptional insights, service, and integrated marketing solutions. The Edge Direct Division creates bold, transformative marketing solutions that engage donors and build awareness across direct mail, television, radio, print, digital, and social communication channels to create a better world. Operations Coordinator – Remote Job USA

We are seeking a Coordinator, Operations to join our team to play a critical role in managing the intake, setup, and flow of projects. This is a full-time remote or hybrid position with a competitive salary. Join our innovative and collaborative team where your contributions will drive success. We value clear communication, realistic expectations, and risk analysis to ensure projects are completed successfully. Operations Coordinator – Remote Job USA

Your Impact:

• Request Intake & Triage: Receive and review incoming project requests, validate submissions for completeness and accuracy, and communicate with requestors and department leads to clarify requirements and feasibility.
• Project Setup: Understand and apply internal processes and workflows, select and configure appropriate project templates, and assign tasks and resources to ensure timely execution.
• Management: Ensure work requests are activated, distributed, and prioritized to ensure timely completion and workload management. Monitor progress, facilitate communication between stakeholders, identify and resolve bottlenecks or issues that may impact delivery.
• Communication & Reporting: Maintain clear and consistent communication with all project stakeholders, provide regular updates and status reports, and escalate risks and delays appropriately.

Your Profile:

• Bachelor’s degree in marketing, project management, operations management, or a related business field.
• 1+ years of experience in project coordination or traffic management, preferably in a creative or marketing environment.
• High proficiency in Workfront or similar project management tools.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Familiarity with creative workflows and cross-functional collaboration.

Preferred Skills:

• Experience with workflow optimization and process improvement.
• Knowledge of Agile or other project management methodologies.
• Background in nonprofit fundraising, marketing, design, direct mail or digital production is a plus.

How We’ll Support You:

• Join the largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth.
• Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.
• To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive healthcare, paid holidays and generous paid time off so you can have the time and space to recharge and pursue your other passions and be with the people you care about.
• Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.