Customer Account Manager – Remote job in USA
About the job
At BairesDev®, we’ve been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.
Our diverse 4,000+ team, composed of the world’s Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. Customer Account Manager – Remote job in USA
When you apply for this position, you’re taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. Customer Account Manager – Remote job in USA
Customer Account Manager – Remote job in USA at BairesDev
In this role, you’ll be a key point of contact for a portfolio of clients. Your focus will be on ensuring their satisfaction, maintaining strong relationships, and identifying potential risks to support client success.
What You’ll Do:
– Manage day-to-day client interactions and regular check-ins.
– Monitor client satisfaction and escalate concerns as needed.
– Track updates and maintain client records.
– Support coordination with internal teams.
– Contribute to client retention efforts.
What we are looking for:
– Experience in Customer Success, Account Management, or similar client-facing roles.
– Understanding of software development or technology services.
– Experience managing multiple accounts.
– Willingness to travel occasionally.
– Advanced level of English.
How we make your work (and your life) easier:
– 100% remote work.
– Work-from-home hardware setup.
– Flexible hours – make your schedule.
– PTO, parental leave, and other special leaves.
– An excellent compensation package, including base salary and commissions — well above the market average.
– Healthcare coverage (Vision and Dental).
– Life Insurance.
– 401K Plan.
– Strong sales operations, and travel & events coordination teams within the company to support your role.
– You can grow at the speed of your learning curve.
– Diverse and multicultural work environment.
– An innovation-driven environment that provides the support and resources for its professionals to thrive.
