Customer Service Representative – Remote Job in USA
About the job
Resonance CX Partners’ mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly. Customer Service Representative – Remote Job in USA
Employer Industry: Digital Business Services
Why Consider This Job Opportunity
- Full benefits including Medical, Dental, Vision, and 401k
- Competitive wages with paid training
- Paid time off and employee wellness programs
- Opportunities for career advancement and personal growth within the organization
- Collaborative and engaging work environment
- Flexible work-from-home option available
What To Expect (Job Responsibilities)
- Field customer inquiries by providing innovative responses to various questions and concerns
- Deliver excellent customer service through active listening and effective communication
- Handle confidential customer information with sensitivity and discretion
- Strive to resolve issues on the first call while maintaining a calm demeanor
- Track call-related information for auditing and reporting purposes
What Is Required (Qualifications)
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- Comfortable with desktop computer systems and general knowledge of Windows-based systems
How To Stand Out (Preferred Qualifications)
- Customer service and/or sales experience
- College degree preferred but not required
#DigitalBusinessServices #CustomerService #CareerOpportunity #WorkFromHome #EmployeeBenefits
Customer Service Representative – Remote Job in USA “We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.”
