HR ADVISOR-EMPLOYEE RELATIONS (REMOTE)
Compass Group USA · Compass Corporate · $60,000–$70,000, commensurate with experience
Employee relations is the corner of HR where the handbook meets a real person on a hard day. This remote HR Advisor-Employee Relations role at Compass Group USA sits right in that corner: you are the first person associates and managers reach when they need a policy explained, a complaint heard, or a difficult situation handled by the book.
If you have a few years of HR generalist experience and want a work from home role that leans toward investigations and advising rather than paperwork, this is one of the more substantial Remote Jobs we have listed recently. Here is what the employer says about it, organized so you can decide quickly whether to apply.
Compass Corporate
Commensurate with experience
Remote Jobs in USA; see the state note below
HR representative or generalist
Or equivalent degree or related experience
English/Spanish bilingual preferred
About the HR Advisor-Employee Relations (Remote) role
Compass Group describes itself as a leading foodservice and support services company, with more than 284,000 associates across the US working in restaurants, corporate cafes, hospitals, schools, arenas and museums. That is a very large and varied workforce, which tells you something about the questions that will land in your inbox. The listing calls this position the primary contact for questions about interpreting HR policies, procedures and programs, and the first responder to HR inquiries by email, phone and other channels.
What you would actually be doing
Answering associates and managers
Responding to phone and email inquiries and SpeakUp reports, explaining policies on things like discipline, performance management and benefits, and routing payroll or benefits problems to the right help desk when they fall outside HR policy. You also act as the go-between when an associate escalates an unresolved payroll or benefits issue.
Coaching managers through the hard cases
Advising managers on complex employee relations situations, appropriate disciplinary action, consistency across cases, and risk assessments for terminations. The listing also mentions advice on reductions in force, position eliminations and layoffs.
Investigating and resolving
Working through complaints about working conditions, disciplinary actions, appeals from associates and applicants, alleged wrongful terminations, and harassment or discrimination allegations.
Researching pay-treatment complaints
Looking into concerns about merit increases, promotions, demotions and adjustments when the standard process has not settled them, and contacting operations about discrepancies to keep things compliant.
Escalating and supporting
Consulting the HR Service Center’s in-house legal counsel when needed, escalating to Field HR Consultants, helping follow up on SS# mismatch issues, and taking on special projects alone or with a team. Bilingual advisors may also translate investigation documents from Spanish to English.
Requirements for this WFH HR job
- Bachelor’s degree in Human Resources, an equivalent degree, or equivalent related experience.
- Two or more years as an HR representative or generalist, either in a large company or supporting a line business unit.
- Working knowledge of employment and labor law in multiple states.
- Comfort with computers: running queries in SAP, building reports, doing web-based research and creating case management files in HR software.
- Strong written and verbal communication, sound judgment, and the ability to deal with people at every level of an organization.
- Ability to juggle several projects and deadlines in a fast-paced, P&L-driven environment where priorities change.
- English/Spanish bilingual is preferred, not required.
Worth noting: this is not an entry-level opening. If you are searching for Entry-Level Remote Jobs or Remote Jobs with No Experience, the two-year HR requirement puts this one out of reach for now, and our Remote Jobs hub below is a better starting point.
Pay and benefits listed by Compass
The posting lists a salary of $60,000–$70,000, to be commensurate with experience. Corporate associates are offered medical, dental, vision, life and AD insurance, disability insurance, a retirement plan, paid time off, paid parental leave, holiday time off (which varies by site and state), and personal leave. The list continues with an associate shopping program, health and wellness programs, a discount marketplace, identity theft protection, pet insurance, commuter benefits, an employee assistance program and flexible spending accounts. Associates may also qualify for paid or unpaid time off under federal, state and local law.
Fair hiring and workplace notes
Compass Group states it is an equal opportunity employer and says it will consider qualified applicants with a criminal history in line with federal, state and local laws, including the Los Angeles, San Francisco and New York fair chance rules. It also says Compass Corporate maintains a drug-free workplace and that candidates must be able to perform the essential functions of the job with or without reasonable accommodation. Applications are accepted on an ongoing basis.
How to apply for the HR ADVISOR-EMPLOYEE RELATIONS (REMOTE) job
Applications go through the official Compass Group careers site. Update your resume so the HR generalist or employee relations experience, multi-state labor law exposure, SAP or HRIS skills and any Spanish language ability are easy to spot, then submit through the employer page.
Apply on Compass CareersQuestions applicants ask
Is the HR Advisor-Employee Relations (Remote) job really work from home?
The title and listing label it remote. Because the posting does not list eligible states, confirm location rules on the Compass careers page before applying.
What salary does this remote HR job pay?
Compass lists $60,000–$70,000, to be commensurate with experience. Bonus or other compensation is not mentioned in the listing.
How much experience do I need?
The listing asks for two or more years as an HR representative or generalist, plus a bachelor’s degree in HR or equivalent degree or related experience.
Do I need to speak Spanish?
No. English/Spanish bilingual is preferred, and bilingual advisors may help translate investigation documents from Spanish to English.
Is this one of the Full-Time Remote Jobs?
The posting does not state hours or employment type, so it would be a guess to call it full-time. The application page or the recruiter is the place to confirm.
Job4Pak shares publicly available listings and is not the employer or a recruiter. Always apply through the official Compass Group page and never pay to apply for a job.



