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Customer Service Representative (Remote)
A work from home customer service opening tied to a freight booking and sales platform, listed at $24 to $29 an hour with no experience required and paid training.
Open the application pageA customer service job that pays in the mid-twenties per hour and asks for no experience doesn’t turn up every day, which is why this one deserves a careful read before a quick click. The listing is for a Customer Service Representative (Remote) supporting Freightos, a freight booking and sales platform, with both full-time and part-time schedules on offer.
If you’ve been searching Remote Customer Service Jobs or Entry-Level Remote Jobs, the details below cover what the posting promises, what it leaves out, and a short checklist for confirming the opening is genuine before you share personal information.
What the job involves
The listing keeps the duties short and practical. As a remote Customer Service Representative you would:
- Respond to customer calls and emails.
- Help with freight booking inquiries.
- Give customers shipment status updates.
- Keep customer records accurate and up to date.
- Resolve basic platform issues.
The status-update duty suggests that many conversations will be about where a shipment stands, so calm, clear communication will probably matter more than prior industry knowledge. The posting says the work supports a freight booking and sales platform in New York, NY, but it describes the position itself as remote and doesn’t give a shift pattern.
Requirements and nice-to-haves
Required
- No experience required.
- Strong communication skills.
- Basic computer proficiency.
- A reliable internet connection.
- Residence in the U.S. and authorization to work.
Nice to have
- Previous customer support experience.
- Interest in logistics and shipping.
Because experience isn’t required, this belongs with the Remote Jobs with No Experience crowd: career changers, students and anyone returning to work can reasonably apply. Be ready to show your communication skills in writing, since email is part of the daily work.
Pay and benefits
The listing also names a fully remote work environment, full-time or part-time schedules, paid onboarding and training, and career development opportunities. It doesn’t mention health insurance, paid time off or retirement benefits.
For comparison only: at a standard 2,080-hour year, a full-time schedule would come to roughly $49,920 to $60,320. That is our arithmetic. Actual hours aren’t stated, and part-time earnings would be lower.
Verify this listing before you apply
We’re publishing the listing as written, but two things are worth checking first:
- The post names Freightos, yet the application link goes to a WBO Service page on ApplicantStack rather than to a Freightos careers page. We couldn’t confirm a connection between the two.
- The pay and no-experience terms are more generous than other Freightos-group customer service listings we saw posted elsewhere, which asked for experience and listed lower hourly pay. That isn’t proof of a problem, only a reason to confirm.
A ten-minute check
- Look on Freightos’s official careers pages for this exact role, and note whether it appears there.
- Ask the recruiter for a company email address and confirm the recruiter through Freightos’s official website.
- Walk away if anyone asks you to pay for training or equipment, deposit a check, or send your Social Security number or bank details before a written offer.
Real remote jobs exist in this category, and a few minutes of checking keeps you from wasting time on one that isn’t.
Who this remote customer service job suits
It fits people who like talking things through and don’t mind repeating a clear answer for the fifth time that day. If you’re after part-time Work from Home Jobs for extra income, the part-time option matters. If you want full-time Remote Jobs in USA with structured training, the paid onboarding line is the draw. Either way, you’ll need a steady connection and a quiet place to take calls.
How to apply
- Run the verification checks above first.
- Open the application page from the button below. It is hosted on ApplicantStack under the name WBO Service.
- Prepare a short resume. If you lack job history, lead with communication examples from school, volunteering, retail or family business work.
- State whether you want full-time or part-time when asked, and confirm that you live in the U.S. and are authorized to work.
- Save a screenshot of the posting and any emails you receive.
Ready to apply for the Customer Service Representative (Remote) role?
Go to the application pageMore remote jobs on Job4Pak
Frequently asked questions
Is this Customer Service Representative job fully remote?
Yes. The listing describes a work from home role and a fully remote work environment.
How much does the remote Customer Service Representative job pay?
The listed pay is $24 to $29 per hour. Whether that applies to both full-time and part-time schedules isn’t specified.
Do I need experience for this WFH job?
No. The listing says no experience is required and that paid training is provided. Customer support experience and an interest in logistics are nice to have.
Can I apply from outside the United States?
No. The listing says U.S. applicants only: you must live in the U.S. and be authorized to work there.
Is the employer confirmed?
The listing names Freightos, but the application page is under the name WBO Service, and we couldn’t confirm a link between them. Use the verification checklist above before you apply.
Job details come from the original listing, checked on November 11, 2026. Job4Pak is not the employer and does not handle applications. Listings can change or close without notice.
